“Tom has all the qualities that make an exceptional mediator. He is thoughtful, smart, creative, and relentless. He recently mediated a case all parties were sure had no hope of resolution. His persistence and ability to communicate well with all involved were instrumental in resolving the unresolvable. I endorse Tom without hesitation.”
- Harry Safarian, The Safarian Firm
“I’ve had such excellent experiences using Tom Crosby. He’s exceptionally knowledgeable, very fair to all parties, and brings genuine empathy to every client interaction. He works diligently, communicates thoughtfully, and follows up after mediation to ensure nothing falls through the cracks.”
-Joseph Tobener, Tobener Ravenscroft LLP
“Tom Crosby is effective for a wide range of reasons.
First, he has incredible patience and shows no frustration when parties are stubborn or unreasonable. He calmly plows through it. His calmness brings my clients, and sometimes me, back to reason and off the ledge.
Second, he has the credibility needed to persuade the defense they may be undervaluing a case due to him having worked on the defense side for many years. Despite having practiced primarily on the defense side, he not a defense lackey. He will not suggest a good case is bad, and will not try to tell you the injuries are "only soft tissue." In fact, he represented plaintiffs as well with some fantastic results.
He knows the law well and tried cases.
I have mediated with several hundred mediators over the past two decades, and Tom is who I call upon and trust for my most difficult and valuable cases."
- Nikolaus W. Reed, Esq.
“Tom is an effective mediator because he is always well prepared and listens to the parties. Tom’s significant experience in litigation allows him to provide great insight into case value and exposure for the parties. Most importantly, Tom is always impartial. I always look forward to mediating cases with Tom.”
-Vince Castillo, Castillo, Moriarty & Robinson
“Tom Crosby has emerged as one of the most effective mediators in California. He has a high kill percentage and is relentless when he senses there is a way to shut down a case. Has the ability to close down other cases where other mediators have already failed.”
- David Hart, Plaintiff's Attorney
“I have been very impressed by Tom’s approach and results in recent mediations. He prepares, asks the right questions, and is really skilled at connecting with the parties involved. Tom always puts my clients at ease and has been effective in bridging difficult gaps. I highly recommend Tom as a mediator.”
- Jason Wolford, Wolford Wayne LLP
“I knew Tom as a civil defense counsel, and he was always professional and diligent in that role. He has taken these traits into his Mediation practice. I have used him on catastrophic injury cases as well as many landlord tenant disputes, and no matter the degree of difficulty with any given case, he always works hard, until the matter is resolved. He is my ‘go-to’ mediator and is always at the top of my list when I am proposing mediators.”
- Thomas Gelini, Bennett, Gelini & Gelini, APC
“I have been a plaintiff's attorney for over forty years. I met Tom Crosby years ago when he was opposing counsel on a very contentious case. We fought like cats and dogs during the litigation. Years later he was a court assigned mediator. He was smart, compassionate, and empathetic. My client liked and trusted him. I have since voluntarily used Tom on numerous occasions. I would recommend him to any plaintiff or defense counsel for effective mediation.”
- Joel Seigal, Plaintiff’s Attorney
“Tom is an exceptional professional. His compassionate and steady presence immediately makes parties feel comfortable with the mediation process, which is invaluable in landlord-tenant disputes. He has a remarkable ability to help defendants realistically understand their exposure while guiding plaintiffs through their options in a way that is both clear and accessible. His thoughtful, balanced style fosters trust, reduces tension, and creates space for practical, workable solutions.”
- Jacqueline Ravenscroft, Tobener Ravenscroft LLP
“My partner Victoria Ersoff and I have had the pleasure of working with Tom on multiple habitability and toxic tort cases in the Bay Area and Los Angeles. Tom is excellent. He has the background, temperament, and patience to solve problems and settle cases. With Tom, you realize that even the toughest, most difficult cases have a tipping point where compromise and settlement are possible. Tom is definitely on our A-list of mediators.”
- Grant Riley, Riley | Ersoff | Rodas LLP
"I have had the pleasure of working with Tom many times over the years. He is a skilled, patient, and effective mediator. He is excellent with clients and gets the job done."
- Daniel Wayne, Wolford Wayne LLP
“We have utilized the services of Tom Crosby as a Mediator on multiple cases, and we have always been impressed with his grasp of the issues and his unique ability to create trust with our clients. The cases did not always settle at the initial mediation; however, Mediator Crosby was very good at following up with both parties and keeping the dialogue open until the cases eventually settled.”